Arctic Translate Privacy Policy

Last Updated: July 22, 2026

Introduction

The "Arctic Translate Privacy Policy" (hereinafter referred to as "this Policy") applies to the Arctic Translate service (hereinafter referred to as "Arctic Translate" or "the Service") provided by Li Wei, an individual developer (hereinafter referred to as "we" or "us"). The Service may contain links to third-party websites. Arctic Translate is not responsible for the privacy practices or content of such third-party websites, and we recommend that you carefully read the privacy statements of those websites.

This Policy aims to provide a unified global privacy protection framework, adapted and interpreted in accordance with applicable personal information protection laws and regulations across different jurisdictions.

Before using the Service, please read this Policy carefully to understand the details of how we process your personal information. We solemnly commit to protecting the personal information and privacy security of users (hereinafter collectively referred to as "users" or "you") who use Arctic Translate's products and services. Through this Policy, we intend to explain the processing rules governing our collection and use of your personal information, in order to better safeguard your rights and interests.

I. Data Controller and Contact Information

For any data provided to or collected by the Arctic Translate service, the data controller is Li Wei, Individual Developer. If you have any questions regarding this Privacy Policy or our privacy practices, please contact us by email at wetokens64@gmail.com.

II. Data Collection and Usage

Information You Provide to Us:

To provide and maintain the Arctic Translate service, we only collect information necessary for the functionality of the service. We do not collect information unrelated to the service.

1. Account and Login Information (Google Login Only)

• When you log in using your Google account, we obtain from Google the information you have consented to provide on the authorization interface, such as:Google account unique identifier (OpenID/User ID)

• Email address

• Avatar and nickname (if you authorize)

This information is used for login authentication, account identification, and account security management. If you do not log in, you may still use certain basic features that do not require an account.

2. Translation Function Related Information

• When you use the translation feature, we process the content you actively provide, including:Text translation: the text content you input and the target language;

• Photo/Image translation: the images you upload or capture (after you grant camera/photo album permission);

• Conversation/Voice translation: your voice input content (after you grant microphone permission);

• Document translation: the document files you upload and their contents (such as PDF, Word, etc.), used for extracting text and generating translation results;

• OCR text recognition: text information in images/documents you capture or upload, used for text extraction and subsequent translation processing.

We only process the above data when you actively trigger the corresponding feature. If you deny the relevant permissions, you may be unable to use the corresponding feature, but this will not affect the use of other features.

3. Device and Log Information

• To ensure stable operation of the service and conduct troubleshooting, we may collect necessary device and log information, such as:Device model, system version, and application version number;

• Network type, language settings, and time zone;

• Crash logs, performance logs, and error diagnostic information;

• IP address (for security risk control and basic network communication).

We do not collect the list of applications installed on your device, nor do we collect device identification information beyond the necessary scope for the purpose of tracking user identity.

4. Subscription and Order Information

• When you purchase a membership or subscription service, we process necessary information related to the order, such as:Subscription product ID;

• Order status, transaction time, and expiration time;

• Transaction credentials/order number returned by the store (used for order verification and entitlement delivery).

Payments are processed by the app store (Google Play's corresponding payment system). We do not directly collect your complete bank card number or other payment credentials.

5. Customer Service and Communication Information

• When you report issues to us or initiate data requests (such as account deletion), we collect the information you submit, such as:Email address or account identifier;

• Feedback content and communication records.

This information is used only for identity verification, issue handling, and service support.

6. Regarding Local Storage

Your translation history is saved locally on your device by default (where applicable) and will not be automatically uploaded to the cloud. After you uninstall the app, clear app data, or actively delete local records, the relevant local data cannot be recovered. For the storage method and retention period of translation history and related caches, please refer to Section IV of this Policy.

7. Regarding Sensitive Personal Information

As certain translation content may contain sensitive personal information (such as health, financial, or identity information), please input or upload such content with caution. We only process such information when you actively submit and trigger a translation.

How We Use the Collected Information:

We use your information only to the extent necessary for the purposes described in this Policy, following the principle of data minimization. If we intend to use the information for purposes inconsistent with this Policy, we will notify you separately in accordance with applicable laws and obtain your consent when necessary.

1. Provide Core Functions and Services

• We use relevant information to provide and maintain the features you request, including but not limited to:Google account login and identity recognition;

• Text translation, photo translation, conversation translation, document translation, and OCR text recognition;

• Subscription status synchronization and membership entitlement delivery.

2. Ensure Service Security and Stability

• We use necessary device and log information for:Security protection, anti-fraud, and anomaly detection;

• Troubleshooting, crash repair, and performance optimization;

• Service stability assurance (such as troubleshooting, crash repair, and system security maintenance).

3. Customer Support and Issue Handling

When you contact us, we use the information you provide (such as email and feedback content) for identity verification, ticket processing, and notification of resolution results.

4. Transaction and Compliance Management

• For subscriptions or paid features, we use order-related information for:Order verification, settlement, and refund processing;

• Financial reconciliation and fulfillment of legal obligations (such as tax, audit, and regulatory requirements).

5. Product Improvement and Statistical Analysis (De-identified/Aggregated)

We may conduct statistical analysis based on de-identified or aggregated data to evaluate and improve product functionality, stability, and user experience. Unless we obtain your consent or as permitted by law, we will not use such analysis to identify specific individuals.

6. Legal Basis (Applicable to GDPR and Other Regions)

• Under applicable laws, the legal bases for our processing of information include:Necessity for the performance of a service contract with you;

• Necessity for compliance with legal obligations;

• Necessity for our legitimate interests (such as security, stability, and service improvement);

• Based on your consent (in scenarios where consent is required by law).

7. Regarding Third-Party SDKs

To implement login, payment, crash analytics, or other necessary functions, we may integrate third-party SDKs. We conduct security assessments of integrated SDKs and require them to process personal information only within the necessary scope. The names, processing purposes, data types, and privacy policy links of third-party SDKs are listed in the appendix of this Policy. If a third-party SDK changes its processing rules due to version upgrades or policy adjustments, please refer to its official documentation.

We explicitly will not:

• Use your translation content to train AI models (unless you actively consent to participate in an improvement program);

• Sell personal information to any third party, nor share personal information with advertising platforms or data analytics providers for advertising or user profiling;

• Push targeted advertisements to you based on translation content;

• Change the purpose of data processing without notification.

III. Data Sharing, Transfer, and Disclosure

1. Sharing

• Within the scope necessary for providing the service, we may share necessary information with the following third parties:Translation and document processing service providers: for implementing text/voice/document translation functions;

• Payment and subscription service providers (Google Play Billing): for order processing, subscription status synchronization, and reconciliation;

• Security and log service providers: for troubleshooting, risk control, and system security.

We only share the minimum information necessary for the intended purpose, and require third parties to protect your information in accordance with applicable laws and contractual obligations.

2. Transfer

• Except in the following circumstances, we will not transfer your personal information to any company, organization, or individual:Where we have obtained your separate consent;

• Where personal information is transferred due to a merger, acquisition, asset transfer, or bankruptcy liquidation. In the event of such transfer, we will require the new recipient to continue to be bound by this Policy; if the purpose of processing changes, we will seek your consent again (unless otherwise provided by law).

3. Public Disclosure

• We will only publicly disclose your information in the following circumstances:Where we have obtained your explicit consent;

• Where required by applicable laws and regulations, court judgments, or lawful requests from government authorities, as necessary for fulfilling legal obligations or protecting the public interest.

IV. Data Storage and Retention Period

1. Data Storage

• Except for data stored locally on user devices, our servers and primary data processing facilities are located in Hong Kong, China.

• After you uninstall the app, clear app data, or actively delete history records, local history will be deleted and cannot be recovered;

• We do not conduct cloud-based profiling or cross-device synchronization based on translation history;

• To implement necessary functions such as login authentication, subscription order verification, security risk control, and troubleshooting, relevant data may be processed by us or third-party service providers within the necessary scope (see Section III "Data Sharing, Transfer, and Disclosure" and Section VIII "Cross-Border Data Transfer").

2. Retention Period

• We retain personal information only for the period necessary to fulfill the purposes described in this Policy, and will delete or anonymize it upon expiration of the retention period, unless otherwise required by laws and regulations. Generally:Account information: retained during the existence of your account; after you delete your account, we will delete or anonymize it within a reasonable period, unless otherwise required by laws and regulations.

• Translation history and content: saved locally on your device by default, managed by you (if you delete the app or clear local data, the relevant content may not be recoverable).

• Order and transaction-related records: retained by the relevant payment platforms (Google Play Billing) according to their own rules; we only retain necessary records within the scope required for after-sales processing, reconciliation, and fulfillment of legal obligations.

• Logs and security records: retained for the shortest reasonable period necessary for ensuring system security, troubleshooting, and anti-abuse, and deleted or anonymized upon expiration.

V. Your Rights

Under applicable personal information protection laws and regulations, you have the following rights regarding the personal information we process. We will respond to your requests in accordance with the law and within a reasonable period.

1. Right of Access and Information

• You have the right to request confirmation of whether we process your personal information and, to the extent permitted by applicable law, to obtain relevant information, including:The categories of personal information we hold;

• The purposes for which the information is used;

• The sources of the information and the categories of recipients;

The retention period of the information or the criteria used to determine that period.

2. Right to Correction and Completion

If you find that the personal information we process is inaccurate or incomplete, you have the right to request that we correct or complete it.

3. Right to Deletion and Cessation of Processing

• Where permitted by applicable law, you have the right to request that we delete your personal information or cease further processing of it, for example:The information is no longer necessary for the original purpose of processing;

• You withdraw your consent and no other lawful basis for processing exists;

• The information has been processed unlawfully.

How to submit an account and data deletion request:

• In-app: Go to "Profile Center - Account Management - Delete Account" to submit a deletion request;

• Form submission: You may also submit a data deletion request via the following link: https://docs.google.com/forms/d/e/1FAIpQLScs1JELZUoTihyEq-kzZ8EOaoQTDnzKtzRLaUcZldz14A-8qQ/viewform

Upon account deletion, you will no longer be able to log in or use the relevant services. We will delete or anonymize the relevant information in accordance with applicable legal requirements (unless otherwise required or permitted to be retained by law).

4.  Data Copy and Portability

To the extent permitted by applicable law (including the GDPR) and technically feasible, you have the right to obtain a copy of the personal information you have provided to us; where required by law, you may also request to receive the relevant data in a structured, commonly used, and machine-readable format, or to have it transmitted to another service provider designated by you.This app currently does not offer a self-service export function. If you wish to obtain a copy of your personal information, you may submit a request via wetokens64@gmail.com. After completing identity verification, we will process your request within a reasonable period in accordance with applicable legal requirements and technical feasibility.

5. Right to Withdraw Consent

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. Withdrawing your consent does not affect the lawfulness of processing activities carried out prior to such withdrawal based on that consent.

6. Right to Restrict or Object to Processing

To the extent permitted by applicable law, you have the right to request restriction of or object to specific processing of your personal information, such as processing for direct marketing or specific analytical purposes.

7. Right to Non-Discrimination

We will not discriminate against you for exercising the rights described in this section, including but not limited to denying service, degrading service quality, or charging unreasonable fees.

8. Additional Rights for California Residents

If you are a resident of California, United States, you may have additional privacy rights under applicable law (including the California Consumer Privacy Act (CCPA) and its amendment, the CPRA), such as the right to know, the right of access, the right to delete, and the right to opt out of the sale or sharing of personal information.We do not sell your personal information.

To exercise these rights, you may contact us through the contact information listed in Section X of this Policy.

VI. Privacy Policy Updates

Please understand that we may revise this Privacy Policy when we deem it appropriate. We will record the last updated date of this Privacy Policy, and the updated version will take effect upon publication. Where updates to this Policy materially affect your rights, we will provide appropriate notice in accordance with applicable law. We will publish material changes in a prominent location (for changes to certain services, we will notify you of the specific changes via in-app pop-ups). Therefore, you should periodically review this Privacy Policy to stay informed of our latest policies.

VII. Protection of Minors

Our service is primarily intended for adults and is not directed toward minors who have not reached the minimum legal age in their respective jurisdiction.

Where the laws of your region stipulate an age threshold requiring parental or guardian consent for minors to use online services, such legal requirements shall prevail. If you are the parent or guardian of a minor and believe that the minor has provided personal information to us without your consent, please contact us at wetokens64@gmail.com. Upon verification, we will delete the relevant personal information or take other appropriate measures within a reasonable period in accordance with applicable law.

If we discover that we have collected personal information from minors without the consent of a lawful guardian, we will delete or anonymize the relevant information as soon as possible.

VIII. Cross-Border Data Transfer

Except for data stored locally on user devices, our primary servers and data processing facilities are located in Hong Kong, China.

When you access this service from other countries or regions, your personal information may be transferred to and stored in Hong Kong, China, or processed by third-party service providers commissioned by us within the scope necessary for providing the service.

In the event of cross-border transfer, we will take reasonable protective measures in accordance with applicable law, including but not limited to:

• For EU/EEA users: We adopt the Standard Contractual Clauses (SCC) approved by the European Commission as the legal mechanism for cross-border transfer, and sign data processing agreements incorporating the SCCs with overseas recipients;

• For UK users: We adopt the International Data Transfer Agreement (IDTA) issued by the UK Information Commissioner's Office (ICO) or the UK Addendum to the SCCs;

• Signing necessary data protection agreemen

• Implementing technical and organizational measures such as transfer encryption, access control, and data minimization;

• Seeking your separate consent where required by applicable law.

We continuously evaluate the data protection capabilities of relevant third parties and update our safeguard measures in accordance with applicable legal requirements.

IX. Data Security and Incident Response

We have established a data security incident response mechanism. In the event of a data breach, alteration, or loss that may affect the security of your personal information, we will take remedial measures in accordance with applicable laws and regulations, and where required by applicable law, promptly notify the relevant regulatory authorities and affected users.

X. Contact Us

We take privacy concerns of our users very seriously and strive to address relevant issues. If you believe that your personal information has been handled in a manner inconsistent with this Policy, or if you have any other related queries or questions, you may send an email to wetokens64@gmail.com. We will process complaints or relevant queries as soon as possible after receiving them and comply with requests within one month. Where we are unable to fully or partially comply with a request within the specified period, we will notify the requester by email within that period and explain the reasons for non-compliance.

Appendix (Third-Party SDK / Service List)

• Arctic Translate: refers to the application of Arctic Translate (domain: arctictranslate.com).

• Service Provider: LI WEI

• Personal Information: refers to information that is defined under applicable law as capable of identifying an identified or identifiable natural person.

Google Sign-In

• Provider: Google LLC

• Purpose: To implement Google account login and identity authentication

• Information that may be processed: Account identifier, email address, avatar and nickname (subject to user authorization)

• Privacy Policy: https://policies.google.com/privacy

Google Play Billing

• Provider: Google LLC

• Purpose: Subscription purchases, order verification, and membership entitlement delivery

• Information that may be processed: Product ID, order number, transaction status, expiration time, purchase token

• Privacy Policy: https://policies.google.com/privacy

Tencent LiteAV SDK

• Provider: Shenzhen Tencent Computer System Co., Ltd.

• Purpose: To support image capture, processing, and recognition for photo translation and OCR text recognition

• Information that may be processed: Device model, operating system version, network status information, captured image data, and operational log information

• Privacy Policy: https://cloud.tencent.com/document/product/454/61839

Regional Supplemental Terms

This regional appendix is intended to clarify how we fulfill our obligations under applicable personal information protection laws and regulations in different jurisdictions. This appendix takes effect only where the relevant laws apply and does not affect the overall applicability of the main text of this Privacy Policy.

A. EU/EEA/UK Users (GDPR / UK GDPR)

A.1 Legal Basis for Processing Personal Information

• We process your personal information based on one or more of the following legal bases:Performance of a contract with you;

• Compliance with a legal obligation;

• Your consent;

• Our legitimate interests (without unduly affecting your fundamental rights and freedoms).

A.2 Your Supplementary Rights

• To the extent permitted by applicable law, you also have:Right to data portability (to request a copy of the data you have provided in a structured, commonly used, and machine-readable format);

• Right to object (to object, in certain circumstances, to our processing of your personal information based on legitimate interests);

• Right to lodge a complaint with a supervisory authority (you may lodge a complaint with the supervisory authority of your habitual residence, place of work, or the place where the alleged infringement occurred).

A.3 Cross-Border Transfer Explanation

In the event of cross-border transfer, we will take reasonable safeguard measures (such as contractual safeguards, access controls, and transfer encryption) to protect the security of your personal information. For specific measures regarding cross-border transfer, please refer to Section VIII "Cross-Border Data Transfer" of this Policy.

B. Brazil Users (LGPD)

B.1 Legal Basis

We will process personal information based on the lawful bases provided under the Brazilian General Data Protection Law (LGPD), including the performance of a contract, compliance with a legal obligation, legitimate interests, or your consent.

B.2 User Rights

• Within the scope of LGPD applicability, you may request:Confirmation of whether we process your personal information;

• Access, correction, anonymization, or deletion of information that is unnecessary or excessively processed;

• Information about the recipients with whom the information has been shared;

• Withdrawal of consent where applicable.

C. Users in Other Regions

For users outside the EU/UK and Brazil, we will process personal information in accordance with applicable local laws.

Regardless of your location, you may submit requests for access, correction, deletion, and other rights through the contact information set forth in Section X of this Policy.